22.08.2025
921
2 minutes

Updates:

10.07.2026

How Consumer Choices Are Changing: adskill Expert Insights

What the study revealed

  • Groceries, beauty, fashion: price takes the lead.
  • Autos, electronics, furniture: quality still dominates, but price sensitivity is rising.
  • Age & income effects:
    • Under 40: trend-driven, brand-aware, visually oriented.
    • 50+: pragmatic, value-focused decision-making.
    • Lower income: price is decisive.
    • Higher income: quality priority, especially in electronics, autos, and sports.

Source: Statista

How brand roles are changing

In everyday categories, brand names matter less — consumers will readily swap a well-known label for a cheaper alternative. In premium categories, the brand remains a powerful trigger.

The trend is unmistakable: people migrate either to budget or premium. Brands without a sharp position vanish into the noise. Younger shoppers switch fluidly between no-name and luxury; older shoppers stay loyal only when the value is tangible.

The new path to purchase

Digital platforms have blurred the line between “planned” and “impulse.” Even high-ticket items can be bought on a whim when a trend hits.

Example: A Dubai chocolate went viral on TikTok, became scarce, and its price jumped 10x in just a few days.

Algorithms on TikTok and Instagram can turn an obscure product into a bestseller almost overnight. Meanwhile, price comparison, reviews, and aggregators are now standard steps before checkout. Trust is built less by ads and more by social proof.

5 strategies for the retail future

  1. Pick a side — premium or value. Communicate a sharp positioning and a clear USP.
  2. Design pricing, don’t discount — subscriptions, bundles, personalized offers instead of random markdowns; always explain the value.
  3. Trust beats coupons — deliver on promises, provide guarantees, stay transparent.
  4. Know your audience deeply — analytics, segmentation, and presence on the platforms that shape demand.
  5. Bridge impulse and strategy — move fast on trends while sustaining long-term brand building and omnichannel execution.

adskill expert insights

“Today, consumer choices are evolving faster than businesses can adapt. Companies that continue to ‘stay in the middle’ risk losing customers on both ends — those seeking maximum value and those wanting premium quality. Brands with clear positioning and bold strategy are the ones that win.”

Darya Viryasova
Team Lead at adskill

“The impact of the digital environment and social media on impulse purchases can no longer be underestimated. Even traditional categories, like home appliances, are swept into TikTok trends. For retail, this isn’t a threat but an opportunity: skillfully connecting digital channels with offline sales creates synergy and shortens the customer journey from ‘I want it’ to purchase.”

Olga Kilimistaya
Product Manager for TikTok
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